Shipping

We ship worldwide. Unless otherwise stated, all items are PRE-ORDERS. For domestic orders, please allow up to 4-6 business weeks for your order to be made. For international orders, please allow up 4-8 weeks for your order to be processed and 1-4 business weeks for your order to be shipped. Once an order is shipped, you will receive a tracking number via email. We do not assume responsibility for missing packages.

Return Policy

All sales are final. No refunds or exchanges, unless an item is defective. If an item is defective, please email us using our contact form.

Please be sure to use a secure shipping address for your order.  Drought is not able to refund lost or stolen items. 

Customer Service

If you have any questions about your order, please feel free to contact us with your Order Number in the subject title. We will get back to you in 48 hours or less.

FREQUENTLY ASKED QUESTIONS

I have a general question, how do I contact you guys?

Contact orders@cameupinthedrought.com or use our Contact Form for general questions and for questions about orders.


What is the password to the webstore?

The webstore automatically unlocks when we have a drop, no password will be needed.


I live outside the United States, how can I make an order? How much is shipping to my region?

We ship everywhere in the world. Shipping is automatically calculated by region, so just put in your address at checkout to see how much shipping will cost.


Can I get a refund? Can I exchange an item?
No, all sales are final. Please make sure you review your purchase carefully before submitting a payment.


I put an old or wrong address while I was checking out, is there any way you can update it with the right one?

Yes, please contact orders@cameupinthedrought.com to change your address. If your address is invalid, it may not ship until you email us to change it. Address changes can only be accommodated before the item ships.

I ordered the wrong size, can I exchange it for another size?

No, please make sure you look at your order carefully before checking out.


I just received my order but I was sent the wrong size or order, can you exchange it?

Yes, if you got the wrong size please send it to the return address and email orders@cameupinthedrought.com with your Order Number or email used with the order and we will send you the correct size.


Privacy Policy for Drought

Effective Date: 7/25/2024

1. Introduction

Welcome to Drought. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you subscribe to our email and text messaging marketing services.

2. Information We Collect

  • Personal Information: When you sign up for our email or text messaging marketing, we collect personal information such as your name, email address, phone number, and any other information you choose to provide.

  • Usage Data: We may collect data on how you interact with our communications, including open rates, click-through rates, and preferences.

3. How We Use Your Information

We use the information we collect to:

  • Send Marketing Communications: Deliver promotional emails, updates, newsletters, and text messages about our products, services, and special offers.

  • Improve Our Services: Analyze engagement data to enhance our marketing strategies and tailor content to your preferences.

  • Manage Subscriptions: Process and manage your subscription preferences, including opting in or out of communications.

4. How We Protect Your Information

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in managing our marketing campaigns, provided they agree to keep your information confidential and use it only for the intended purposes.

6. Your Choices

  • Email Marketing: You can unsubscribe from our email marketing communications at any time by clicking the "unsubscribe" link included in each email or by contacting us directly.

  • Text Messaging: You can opt out of receiving text messages by replying "STOP" to any message we send you, or by contacting us directly.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our email or text messaging channels. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Drought
Email: Orders@cameupinthedrought.com